PRIVACY POLICY

Team New Zealand Limited is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and engage with our game.

Information we collect about you
The types of information we may hold about you will depend on how you have interacted with us. We collect most information directly from you; however, some information is collected automatically when you visit our site, and some information is collected by Epic Games (our platform provider).

Information we hold about you could include:
Information that you share with us through our website forms or when you contact us directly. This can include things like your full name, phone number and email address.

Your Epic Games and Steam (if linked) Username and User ID, if you play the AC Sailing Game, as well as information about your performance when playing game (e.g. your score and position on leaderboards).
Information about your use of our website including IP address, browser type, device information, and pages viewed.

If you decide to join one of our e-Sport events, we may ask for additional information. This could involve details such as your physical address, phone number, and date of birth, in addition to the information mentioned earlier.

How we use your information
We use your information to:
Contact you by email, phone, or text. For example, this may be in relation to a support message you have sent us or to organise one of our e-Sport events.

Facilitate your play of the AC Sailing Game and track your progression and any entitlements you have earned.

Improve the user experience. This may include analysing usage data to improve our website and game, enhance the user experience, and optimising performance.

Manage our events and competitions. If you choose to participate, we will use your information to run our events and competitions and get prizes to the winners. If we use your information for any other purpose, we will let you know when you enter that specific event or competition.

Provide you with relevant marketing and advertising. With your permission, we may send you promotional emails or updates about the AC Sailing game. You can opt-out at any time.

How we share your information
We share your information with trusted third parties to help us run our business and assist us in delivering our website and the AC Sailing game, e-Sport events or providing customer support. Sometimes these relationships mean that we need to transfer your information outside of New Zealand. When we do this, we take steps to ensure that your information and rights are protected.

We may also disclose your information to comply with legal obligations or respond to lawful requests from authorities.

How we protect your information
We only keep your information for as long as we think it is necessary. We regularly check what we have, and if we do not need it for legal or business reasons anymore, we either delete it or make it anonymous. We also make sure to take reasonable steps to keep your personal information safe from unauthorised access.

Cookies
We may use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may limit your ability to access certain features.

Your rights
You have several rights over your personal information, including the right to access, correct, and delete your personal information.

If you want to exercise your rights, have a complaint, or just have questions, please contact us. Our contact details are at the end of this statement.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at assist@acsailing.com. Or if you would like to, you can write to us at:

Privacy Officer
56 Brigham Street,
Auckland 1010,
New Zealand

Changes to this privacy policy
We may change this statement from time to time, to reflect how we collect, use, or store your information. If we make significant changes to our processes, then we will take appropriate steps to bring this to your attention.